The body corporate won't fix a common property issue — what can I do?

If you have reported a maintenance issue in writing and no action has been taken within a reasonable time, escalate as follows: 1. Send a written follow-up to the committee (not just the manager) requesting a written response by a specific date. 2. If still no action, apply to the Commissioner for Body Corporate and Community Management. You can request conciliation first, or apply directly for adjudication seeking an order that the body corporate carry out the repairs. 3. In genuine emergencies where safety is at risk and the committee cannot be reached quickly, some module regulations allow an owner to arrange emergency repairs and seek reimbursement from the body corporate — but this is a last resort and requires documented evidence of urgency. Always keep written records of every report and follow-up. This article is general information only and not legal advice.